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COVID-19
TRAVEL UPDATES

Dear Friends of Emerald Isle Realty

Dear Friends of Emerald Isle Realty,

As a nation, and also on our small island, we have been adjusting to life and the new health concerns that come with the COVID-19 pandemic since early spring.  We welcomed thousands of rental guests and families over the past several months and we will be forever grateful that these folks chose Emerald Isle Realty as their safe haven during this most exceptional of years. Because of their faith and trust in our new heightened cleaning and COVID-19 protocols, these families booked, they came, and they enjoyed a healthy, joyful stay. Thank you to all these rental guests for keeping us at full occupancy since early June. The Crystal Coast throughout the summer and now into fall has been a beautiful place to practice “Coastal Distancing”. Even with cooler weather just around the corner, we are so delighted so many families are still choosing to enjoy teleworking and on-line schooling for their children from a spacious cottage or condo by the ocean by booking weekly and monthly stays. Many are considering new holiday traditions as well and perhaps you are, too.

If this is your first visit to our website, we want to share how Emerald Isle Realty has implemented our COVID-19 response. From the onset of the pandemic, our highest priority and indeed, our sacred responsibility, is on behalf of the health and well-being of our rental guests, our sales clients, our long term tenants, our homeowners and our Emerald Isle Realty team. Our mission is to respond to each one of you with the greatest of care and compassion during these most difficult and challenging days.

Mark and Julia Wax
Owners, Emerald Isle Realty

It’s the joyful time we have been planning for, we are ready to welcome you back to the island!

Frequently Asked Questions

We are grateful for how you have loved us and our little island through the years and we truly think of you as part of our extended Emerald Isle Realty family.  Our telephone lines have been unusually busy helping guests with earlier arrival dates but your turn is coming.  We are all in uncharted waters here as our world has not seen a pandemic like this in any of our lifetimes with global “shelter in place” and social distancing recommendations.   At each weekly interval, we will apply the same guidelines to your reservation as we did for our rental guests arriving prior to May 8th.  Medical specialists and scientists can find common ground only on one truth, we won’t know the pandemic has subsided until the numbers begin decreasing as rapidly as they are increasing right now.   What I can promise you is we will show the same care and compassion for your reservation and your travel concerns as we have for our March and April guests.  It is simply too early to panic about your late May, June, July or later vacation when in all likelihood our remote beaches will be a haven for families that have for too long been quarantined together at home.  We will be honest with you about conditions on our island, we will be good listeners and we will take care of each one of you individually. We have not yet relaxed our cancellation policy for any vacations scheduled to begin May 8 through the end of December 2020.  If you feel you must cancel now and prefer not to wait, then our normal re-rent policy is in effect but we will waive our cancellation fee. The telephone number to call to speak to a vacation planner concerning the coronavirus and your reservation is (855) 822-8894.

Check-In: As part of our attention to enhanced cleaning and sanitization, no guest will be given access to their key package until the property clean is complete. We will strive to have everyone beginning their vacation by 5pm, our priority is to ensure that all guests arrive to a clean and sanitized vacation home. If you have not received a text message by 5pm, please call our office (866) 234-1030 and a team member will be able to assist you on the status of your home.

Checkout: 9 am. Sorry no exceptions as we must have time to clean, sanitize and inspect all properties for the next arriving guests.

Yes! Our beautiful beaches will be waiting for all those gloriously bare feet to leave footprints in the sand. Our prediction is that there will be many travelers who were forced to cancel spring travel plans to Europe and Asia, on cruise ships or to resorts and theme parks and thus there will be a last minute surge in bookings as soon as America is given the good news it is once more safe to travel.  By making your booking early you will have your best selection of that perfect vacation rental home for your family.  Did you miss celebrating a milestone birthday or anniversary while social distancing?  Delay the celebration another few months and plan to gather your loved ones at the beach.  Togethering in a beach home with all the generations of your family will never be more joyful than when we are able to throw off the shroud of being isolated from beloved family members.

From day one we have been researching Center for Disease Control & Prevention (CDC) and NC Department of Health and Human Services (NCDHHS) for the best practices to ensure we are doing all we can to protect our rental guests, our homeowners and our staff from the COVID-19 virus.  The good news is our housekeepers who are nationally trained and certified by VRHP (Vacation Rental Housekeeping Professionals) are already using disinfecting chemicals on hard and soft surfaces that kill COVID-19.  Every surface in the property is being cleaned and sanitized.  For more information regarding Emerald Isle Realty COVID-19 Cleaning Process and Safety Protocols for our housekeepers, view this document.  Our linen is professionally sanitized.  All our housekeeping processes will be continuously evaluated as we remain in touch with national experts in our industry.  Our maintenance team, plumbers, HVAC techs and electricians will first triage and troubleshoot any issues you have over the phone.  If they are unable to resolve that issue on the phone then they will be dispatched to the property.  We ask that you remain outside of the property or in another area of the house in order for you to maintain a safe distance from the technician.  This way we are able to practice 6 feet of safe social distancing from the homeowner or rental guest occupying the property.  Again, your health and well-being is the highest priority for us.

Real Estate Sales COVID-19 Update

We are closely following the guidelines from the National Association of Realtors as well as the North Carolina Association of Realtors.  The real estate industry and our lenders and attorneys are developing new protocols for all of our health and well-being.  Our brokers are still working hard on your behalf in these difficult times and please reach out to them with any of your questions and concerns.

We are actively showing property while taking strict precautions to adhere to the social distancing guidelines.  Buyers are looking and we are available to safely show homes that are for sale via video conferencing such as Zoom, FaceTime, etc.  We are even considering offering virtual Open Houses.  If you are interested in your home being marketed on this platform, please reach out to your agent today.  If you are in the market to buy a home, please contact us to set up a virtual tour or walkthrough.

We are here for you. This is an unprecedented time for all of us. If you have a question about local happenings, let us know. If you’d like a photo of the ocean, let us know. If you’d like an update on our local market, please let us know. Now, more than ever, we thank you. We thank you for your trust, we thank you for your friendship and we thank you for your unwavering support over the years. We sincerely pray that you and your family are well and will stay well. Cheers to making the most of the sunny days ahead!

COVID-19 Travel Updates

COVID-19 UPDATE

Town of Emerald Isle

October 14, 2020

National, state, and county officials report a distinct rise in reported COVID-19 cases.  As a precaution, the Town of Emerald Isle will take the following action step to maintain operations and protect the public:

TOWN BOARD MEETING(S)

  • The October Board of Commissioner’s meeting is postponed until Tuesday, October 27, 2020 at 6:00 PM.
  • Information will be updated on the Town’s official website if meeting details change.
  • Virtual attendance options will be available for the public.

ADMINISTRATIVE OFFICES

  • The Town Admin Building, located at 7509 Emerald Drive, will limit public access into the structure.
  • Staff is available to answer calls and emails during regular business hours M-F 8:00 AM until 5:00 PM
  • For those needing permits or hardcopy items, a convenience drop box is available at the front entrance.

POLICE DEPARTMENT

  • The EIPD, located at 7500 Emerald Drive, will limit public access into the structure.
  • Beach Driving Permits will be accessible online only.
  • To register for a Beach Driving permit, please follow this link: https://www.emeraldisle-nc.org/beach-driving

PARKS & RECREATION DEPARTMENT

  • The EIPR Community Center, located at 7500 Emerald Drive, will adjust hours and increase cleaning schedules.
  • The Community Center will remain open to the public as follows:
    • Mondays, Tuesday, Thursdays and Fridays 7:30 AM until 2:00 PM
    • Closed on Wednesdays
    • Saturdays 8:00 AM until 3:00 PM
    • Closed on Sundays

VOTING PREPARATION

  • On Tuesday November 3, 2020, the EIPR Community Center will be open for voting purposes only.
  • All other functions and programing will be suspended for the day.

 

The public is asked to follow all CDC and state guidelines related to the COVID-19 pandemic. Wear a cloth/approved face covering, wash your hands frequently and maintain a minimum of 6-feet social distance.

For the most current updates related to the Town of Emerald Isle, please monitor www.emeraldisle-nc.org, follow the Town’s official government page on Facebook and Twitter, and download the Emerald Isle app.  Individuals can also sign-up for timely emails and emergency text notifications by clicking here:  https://www.emeraldisle-nc.org/email-text-notifications

Stay distanced and stay well,

Matt Zapp
Town Manager
Town of Emerald Isle
7500 Emerald Drive
Emerald Isle, NC  28594
252-354-3424

COVID-19 Update for Emerald Isle, NC

 

Executive Order 147/ Face Coverings

Thursday June 25, 2020

Dear residents, visitors and businesses of Emerald Isle:

On June 24, 2020, Governor Roy Cooper announced Executive Order 147, which extends Phase 2 of the Safer At Home restrictions through July 17, 2020.  Additionally, Governor Cooper added a requirement that face coverings are required anytime you are in a public place under certain conditions.  This order will go into effect at 5:00pm on Friday June 26, 2020.

To better educate the public on exactly what is required and enforceable under this new order, elected Town Officials in Emerald Isle have reviewed this order and would like to provide the following guidance to our residents, visitors and businesses in Emerald Isle.  Additionally, Town staff is always available to provide assistance and answer any questions the public may have regarding the Town’s response to COVID-19.

When am I required to wear a face covering? People must wear face coverings when in public places, indoor or outdoor, where physical distancing of six (6) feet from other people who are not members of the same household or residence is not possible, or unless an exception applies.  These settings include, but are not limited to:

  • Inside of, or in line to enter, any indoor public space, including public schools;
  • Waiting for or riding on public and private multi person transportation, including but not limited to buses, taxis, ride sharing, private care service, vans;
  • Engaged in work, whether at the workplace or performing work off-site, when they are or may be within six (6) feet of other people, including working in or walking through common areas, such as lobbies, hallways, stairways, elevators, and parking facilities;
  • Obtaining services in a healthcare setting;
  • While outdoors in public spaces when maintaining a physical distance of 6 feet from persons who are not members of the same household or residence is not feasible. This restriction does not apply to persons while inside their residence or the personal residence of another. Face coverings may be removed to participate in a religious ritual.

Exceptions: Face Coverings do not need to be worn by an individual, worker, customer, or patron who:

1.   Has a medical or behavioral condition or disability and cannot wear a face covering (including, but not limited to, any person who has trouble breathing, or is unconscious or incapacitated, or is otherwise unable to put on or remove the face covering without assistance);

2.   Is under eleven (11) years of age;

3.   Is actively eating or drinking;

4.   Is strenuously exercising or swimming;

5.   Is seeking to communicate with someone who is hearing-impaired in a way that requires the mouth to be visible;

6.   Is giving a speech for a broadcast or to an audience;

7.   Is working at home or alone in a vehicle;

8.   Is temporarily removing his or her Face Covering to secure government or medical services or for identification purposes;

9.   Would be at risk from wearing a Face Covering at work, as determined by local, state, or federal regulators or workplace safety guidelines;

10. Has found that his or her Face Covering is impeding visibility to operate equipment or a vehicle; or

11. Is a child whose parent, guardian, or responsible person has been unable to place the Face Covering safely on the child’s face.

12. Children under two (2) years of age should not wear a face covering.

Anyone who declines to wear a face covering for these reasons should not be required to produce documentation or any other proof of condition.

How do I prove I have an exception? Under this Executive Order, all North Carolinians will be on the honor system about whether or not there is a reason why they cannot wear a face covering.  Everyone in the state is asked to tell the truth and if they are healthy and able, to wear a face covering so that they do not put other people at risk of serious illness and death.  You are not required to provide proof of an exception.

What qualifies as a face covering under the new order? “Face Covering” means a covering of the nose and mouth that is secured to the head with ties, straps, or loops over the ears or is simply wrapped around the lower face. A Face Covering can be made of a variety of synthetic and natural fabrics, including cotton, silk, or linen. Ideally, a Face Covering has two (2) or more layers. A Face Covering may be factory-made, sewn by hand, or can be improvised from household items such as scarfs, bandanas, t-shirts, sweatshirts, or towels. A face shield that covers the nose and mouth also meets the face covering requirements of this order.

Guidance for Businesses

Certain businesses are required to have patrons and employees wear face coverings whether they are inside or outside when they are or may be within six (6) feet of another person, or unless an exception applies. Specific occupational settings, including health care settings, should continue to follow existing protocols and require surgical or procedure masks or N95 respirators, as indicated. The businesses that must follow the requirements for face coverings as described in Executive Order 147, to the extent they are open are:

  • Retail Businesses;
  • Restaurants
  • Personal Care, Grooming, and Tattoo Businesses;
  • Child Care Facilities, Day Camps, and Overnight Camps;
  • Gyms, Exercise Facilities, and Fitness Facilities,
  • State Government Cabinet Agencies;
  • Transportation;
  • High-Density Occupational Settings Where Social Distancing is Difficult, including manufacturing settings, construction sites, and migrant farm or other farm settings;
  • Meat or Poultry Processing Plants (new surgical mask requirement);
  • Long Term Care Facilities (new surgical mask requirement);
  • Other Health Care Settings (ongoing adherence to CDC guidance)

As a business owner, how do I determine whether or not a person has an exception? Under the Executive Order, operators of businesses and organizations are entitled to rely on their customers or patrons’ statements about whether or not they have an exception from the face covering requirements and businesses and organizations do not violate this Executive Order if they rely on such statements.

How will the face covering requirement be enforced? Under the Executive Order, law enforcement personnel are not authorized to criminally enforce the face covering requirements of this Executive Order against individual workers, customers or patrons.  Citations may only be issued to businesses or organizations that fail to enforce the requirements to wear face coverings, unless an exception applies.  However, if a business refuses entry to a worker, customer, or patron because that person refuses to wear a face covering, law enforcement personnel may be contacted to enforce trespassing laws or any other laws that the worker, customer or patron may violate.

Are face coverings required on the beach? If you are unable to keep a physical distance of six (6) feet from persons who are not members of the same household or residence while on the beach, you would be required under this Executive Order to wear a face covering, unless an exception applies.

For the most up-to-date information, please monitor www.emeraldisle-nc.org, follow us on Facebook, Twitter and download the Emerald Isle app.

We apologize for such unprecedented disruption to our normal way of life.  Please take precautions to protect you and yours. Together, we will navigate COVID-19!

With great sincerity and concern,

Mayor Eddie Barber

Commissioner Candace Dooley

Commissioner Steve Finch

Commissioner Floyd Messer

Commissioner Jim Normile

Commissioner Mark Taylor

Thursday, June 25, 2020 5:11:00 PM Categories: News

Memorial Day 2020 Public Update

COVID-19 Update

Our nation, state, county and town are living through an unprecedented historic challenge known as COVID-19.  In Carteret County and across the Bogue Banks, concerns are high.  Locally, the pandemic is impacting our normally relaxed way of life in Emerald Isle.

A Dimmer Switch Approach to Opening

Tuesday May 26, 2020

The Emerald Isle Police Department (located at 7500 Emerald Drive) will open to walk in traffic

  • The public will be limited to the lobby area, unless circumstances require interior access.
  • Please practice proper social distancing and maintain 6-feet or more between persons.
  • Normal hours of operation will resume 7-days per week.

Monday June 1, 2020

The Emerald Isle Administrative Building and Planning Department (7509 Emerald Drive) will open to walk in traffic

  • The number of persons permitted in the structure at one time will be reduced.
  • Please practice proper social distancing and maintain 6-feet or more between persons.
  • Hours of operation will return to normal (8:00 AM – 5:00 PM, M-F)

CLOSED-  EIPR Community Center and Public Playgrounds

In alignment with Phase 2 of the North Carolina reopening process, the following sites remain closed.  Once it is deemed safe, we will open:

  • Emerald Isle Community Center at Leisure Lane
  • All public playground facilities

CANCELED-  July 4th Fireworks on Emerald Isle

Regrettably, the Town of Emerald Isle must cancel its annual fireworks celebration slated for Saturday July 4, 2020.  As there is no way to safely comply with social distancing guidelines.

The State of North Carolina is expected to move into Phase 3 of the COVID-19 opening process by July.  Yet, social gathering sizes will likely remain restricted to a few hundred people or less.  Thousands upon thousands of spectators attend the annual celebration.

The safety of our residents, businesses and guests remain our highest priority.  We are truly disappointed to cancel the event.

 

CLOSED FOR THE SEASON-  A Second Helping

Unfortunately, due to risks associated with the spread of COVID-19, the community based food donation program ‘A Second Helping’ will also be canceled for 2020.

“The Town of Emerald Isle and the Parks and Recreation Department, have been very supportive of Second Helping’s food collection for the past five years.  We regret that this year we have decided to cancel our food collections due to health concerns,” says Linda McGowen.  “Many thanks for past support, and I hope our work can resume next year!”
NICE MATTERS-  Don’t park illegally

Please do not park along roadways, in private parking lots, private driveways, or the Emerald Isle Boat Ramp lot to access the ocean.  Be respectful of others and observe the law.  Park in marked and legal spaces only.  Please be mindful that illegal parking will be enforced.

 

Memorial Day Weekend Updates

Public Parking Areas Open

The Eastern Ocean Regional Access (EORA), Third Street and Station Street Parking areas are open.  Please use these lots to access the public beach access areas.

WORA Closed

Due to monsoon levels of rain received on Emerald Isle this week (May 17-21, 2020), the opening of the Western Ocean Regional Access is delayed.

Emerald Isle officials are grateful to be investing $100,000 in grant dollars at the WORA.  Look for newly installed sidewalks, a wider wooden beach access walkway, and updated showers.

The Town will reopen the WORA as soon as possible. We apologize for the unavoidable delay.

 

Dune Planting and Sand Fencing

Phase II of the recent Bogue Banks Nourishment Program is nearly complete.  Crews are now entering the Dune Planting portion of the project.

DUNE PLANTING– The planting, fertilization, and initial watering of well over 500,000 sea oats on top and mostly down the entire slope of the newly constructed dune.  The planting process includes the use of a light vehicle, mechanical planter apparatus on top of the dune, followed by hand planting on the slope.   Installation of sand fencing before the mechanical planter is employed greatly inhibits the use of the mechanical planter and impedes the overall progress of the planting phase.   

Please wait until AFTER the mechanical dune planting phase is complete, if you do wish to install sand fencing.  You must follow these sand fencing GUIDELINES and contact our Local Permit Officer beforehand (Josh Edmondson at jedmondson@emeraldisle-nc.org).  Please Note: The planting phase may occur weeks or even months after the pumping and grading phase has been completed.

 

Friday, May 22, 2020 11:44:00 AM Categories: News

Public Service Announcement – Executive Order 141

Governor Roy Cooper has issued Executive Order 141, advancing North Carolina to Phase 2 (Easing of Restrictions) in the State’s ongoing response to COVID-19.

  • EO141 goes into effect at 5:00pm on Friday, May 22, 2020.
  • Unless repealed, replaced or rescinded, EO141 expires at 5:00pm on Friday, June 26, 2020.

Please review EO141 and the accompanying FAQs for more information.

Linked below are EO141, EO141 FAQs, and additional guidance for various categories of businesses and activities (restaurants, places of worship and religious services, large venues, retail businesses, personal care businesses, public pools and spas, tattoo businesses, day camps, overnight camps, and childcare facilities).

EO141: https://files.nc.gov/governor/documents/files/EO141-Phase-2.pdf

EO141 FAQs: https://files.nc.gov/governor/documents/files/Phase-2-FAQ.pdf

EO141 additional guidance for various businesses: https://covid19.ncdhhs.gov/guidance#phase-2-easing-of-restrictions

 

Friday, May 22, 2020 11:00:00 AM Categories: News

May 9, 2020

Dear Friends of Emerald Isle Realty,

It’s the joyful time we have been planning for, it is time to welcome you back!  As of May 8, 2020 the North Carolina Stay at Home Order for COVID-19 has moved into Phase One. Vacation rentals are now allowed as North Carolina gradually relaxes some of the previous restrictions.  

Our Southern hospitality roots run deep in our small family business.  After almost sixty years of welcoming families to our quiet little island, preparing for our guests and knowing just what you need to relax in your beach home for a weekend, a week or hopefully even longer is just second nature to us.  Our guests have always been the heartbeat of our business and we have missed you while we have all been homebound in order to keep each other safe.  We hope you have been daydreaming of sunny days on your favorite beach and are now ready to travel again.  Of course you have questions about how we plan to make your beach vacation dream come true safely for your friends and family.  Since we are parents and grandparents, we have imagined your smiling faces and all the faces of your loved ones who will travel with you during every minute of COVID-19 planning sessions with our Emerald Isle Realty team and especially our essential workers, our loyal housekeepers. Trust us, we’ve got this.

 

Location, Location, Location is now Cleanliness, Cleanliness, Cleanliness

We value very highly the health and safety of our guests, our homeowners and our staff.  If we all have learned one thing during this crisis, it is we have to take care of each other and we are all in this together.  World-class enhanced cleaning standards are possible because every housekeeper and inspector will be certified in COVID-19 enhanced cleaning by VRHP, the internationally esteemed Vacation Rental Housekeeping Professionals in partnership with VRMA (Vacation Rental Managers Association).  Since we have been using EPA disinfectants and sanitizing methods for decades and have been members of these top notch associations for over 30 years, this is not our first rodeo with dealing with enhanced cleaning protocols. Since the outbreak of the COVID-19 pandemic we have implemented enhanced Deep Cleaning for each of our vacation rental homes.  Your vacation home will be cleaned to the new standard, with extra sanitizing attention paid to all surfaces and especially high touch areas, using EPA approved chemicals known to be effective against this virus as well as others.  Our housekeeping teams will also be wearing PPE (personal protective gear) while cleaning each property.  We will use our strong ocean breezes to thoroughly air out your vacation home between each guest’s departure and arrival during the cleaning process.  Our housekeeping staff have years of experience in cleaning vacation rental homes, some have even celebrated a quarter of a century of service taking care of Emerald Isle Realty guests by professionally cleaning to our exacting standards.  This is one of those moments when you know you can trust professional vacation rental management and their professional housekeeping staff more than individual hosts.  If you would like to read the written guidelines for our Housekeepers, then follow this link Emerald Isle Realty COVID-19 Cleaning Process and Protocols.

 

No Worries Bedding…We promise the Sweet Rest of a Good Night’s Sleep

Emerald Isle Realty is offering the first in our area option of the No Worries Bedding.  You will arrive to a snowy white comforter, or triple sheeted beds, bed linens, fresh mattress pads and pillow protectors, all professionally laundered and sanitized prior to your arrival.  If your home offers a linen package and the bed making amenity or you choose to add these features, Island Essentials and our housekeepers will follow strict protocols to ensure you and your loved ones arrive to the promise of sweet rest each night with our No Worries Bedding.  Your Vacation Planner will be able to offer more details about our vacation homes and the No Worries Bedding option you may choose for your family beach getaway.

 

Arriving on the Island and Emerald Isle Realty Hours

Emerald Isle Realty is doing our part locally to help stop the spread of the coronavirus through following all CDC and NCDHHS guidelines for businesses.  No need to come into the office or leave your vehicle, our Emerald Isle Realty team will greet you at our drive through Tiki Hut for Saturday and Sunday arrivals.  In your pre-arrival email you will receive more instructions about check-in.  For a few more weeks our lobby will remain closed and so we ask that instead of visiting the office if you have questions, please give us a call or email and we are fully staffed to assist with any request for service.  We are available by phone and by email seven days a week, 9:00 am – 5::00 pm and until 6:00 pm on weekends. 

 

Small Island, Wide Beaches, Lots of Room for Your Beach Chairs to Socially Distance

The small beach towns of Emerald Isle, Indian Beach, Pine Knoll Shores and Atlantic Beach where our vacation rental homes are found are famously uncrowded.  We love our low key, laid back atmosphere—proud to be a small island with wide beaches and plenty of room for your family’s semi-circle of beach chairs, coolers, Shibumi shade tents or umbrellas for the day.   The Atlantic Ocean and Bogue Sound offer a natural water play area for joyful swims, kayaking, surfing, paddle boarding and fishing fun, with plenty of salt water for everyone to stay a safe social distance from others.

 

Dine in, or Dine Out?

For a few more weeks in May the restaurants in North Carolina will be closed but the majority of restaurants on the Crystal Coast are offering delicious meals for take-out, curbside pickup or delivery.  When you arrive, browse through the Barefoot Guide in your Emerald Isle Realty Welcome Bag for some great restaurant options.  Be sure to call ahead or look on your favorite restaurant’s Facebook page or homepage for their current hours and take out specials.  Your fully equipped kitchen at your beach home means delicious meals can be prepared for those who prefer to continue social distancing by staying safely in your beach home for the week.  Our lovely produce stands and farmers markets are open as well as our seafood markets and all have excellent safe distancing guidelines in place.  Grocery stores are open and several also offer curbside pickup and grocery delivery if you prefer to leave the grocery shopping to others.

 

Museums, Historic Sites and the NC Aquarium

The NC Aquarium and other Crystal Coast museums and attractions remain closed at this time but we hope to hear the good news they will reopen later in May or early June as North Carolina moves into Phase Two of our state’s reopening plan.

 

North Carolina, the Crystal Coast and COVID-19 Cases

North Carolina has done an exceptionally good job at flattening the curve and North Carolinians everywhere did the hard work of following Stay at Home Orders, wearing masks when we venture out, wearing gloves when necessary, following the six feet of social distancing guidelines and frequent hand washing.  Our coronavirus statistics are the envy of many other states and we want you to feel safe and comfortable traveling through and to North Carolina.  When you arrive on the island, we encourage you to follow all of the North Carolina COVID-19 guidelines just as you have been diligently following very similar guidelines for your county or your state.  You can help us continue to flatten the curve locally by being considerate of others and wear your mask and practice social distancing during your visit to the Crystal Coast.

We will close this coronavirus update from your friends at Emerald Isle Realty with just one more reassuring message.  For many of you reading this you may have exceptional circumstances which include that you just don’t feel ready to travel again just yet.  Just as the tide rolls in and the tide rolls out, even as we appreciate each sunrise over the ocean and sunset over the sound, all of us at Emerald Isle Realty will be patiently waiting for that day we can welcome you to your favorite island home again.

 

Julia and Mark Wax

Owners, Emerald Isle Realty

Press Release

Thursday, May 7, 2020

Town of Emerald Isle: COVID-19 Updates
The Town of Emerald Isle remains under a State of Emergency in response to the COVID-19 pandemic. In an effort to limit the spread of the coronavirus while maintaining essential services, the Town has implemented several operational changes to ensure social and physical distance and limit exposure. Provided below is an update on Town operations, services and events.

Short Term Rental Restrictions
The Town of Emerald Isle will lift its mandatory restriction on short term rentals on May 8, 2020 at 11:59 PM.  The restriction had prohibited the renting of a hotel room, motel room, rental housing unit, condominium, RV campsite, primitive campsite, or similar accommodation.  Rental properties may accept occupants effective May, 9, 2020.

Groceries/Supplies
Due to national supply chain issues, travelers to Emerald Isle are encouraged to bring necessary supplies with them. These items include, but are not limited to: paper products, cleaning supplies, toilet paper, and basic grocery items.

Food Service
Per Executive Order 138, restaurants across North Carolina must remain closed for dine-in meals. Only take-out, drive-through, and delivery services are allowed.

Public Beach Parking Areas
The following approach will be taken in Emerald Isle regarding public parking facilities:

  • May 9, 2020- Third Street parking lot will open to the public.
  • May 9, 2020- Station Street parking lot will open to the public.
  • May 9, 2020- Eastern Ocean Regional Access (EORA) parking lot will be open to the public.  The EORA restrooms and outside showers will remain closed.

Closed- The Western Ocean Regional Access (WORA) remains closed due to construction.  The facility will re-open upon completion.

Water Access
The waters of the Atlantic Ocean and Bogue Sound (within Emerald Isle) are open for outdoor recreational use.  Permitted activities include swimming, surfing, kiting, kayaking, fishing, and boating.  Residents can walk, jog, and sit on the beach strand.  All beach goers must adhere to the current social distancing guidelines.

Municipal Facility Closings
The Emerald Isle Administration Building (7509 Emerald Drive) and the Police Department (7500 Emerald Drive) have limited public access.  The Emerald Isle Community Center and all Parks & Recreation maintained facilities, remain closed to the public until further notice. Although these facilities are closed, the work of the Town continues uninterrupted through the COVID-19 response.

Emerald Isle residents and guests can access the Town’s full array of online resources at www.emeraldIsle-nc.org. If needed, individuals may drop off necessary paperwork and building permit applications at a drop box located in Town Admin building foyer. While Town Hall is closed, Town staff will check the drop box throughout the day. The Town will mail acknowledgements and receipts upon request.

Anyone with questions or concerns is encouraged to call 252-354-3424.  Staff will reply promptly during normal business hours.

Contact Information

Planning, Inspections and Permits
Josh Edmondson, Town Planner
jedmondson@emeraldisle-nc.org
252-354-3424

Accounts Payable/ Receivable/ Taxes
Laura Rotchford, Finance Director
lrotchford@emeraldisle-nc.org
252-354-3424

Non-Emergency Police Department Services
Tony Reese, Chief of Police
treese@emeraldisle-nc.org
252-354-2021

Parks and Recreation Services
Alesia Sanderson, Parks and Recreations Director
asanderson@emeraldisle-nc.org
252-354-6350

Public Works: Solid waste/ Yard Debris/ Roads
Artie Dunn, Public Works Director
adunn@emeraldisle-nc.org
252-354-4450

Phase 1 Opening in North Carolina
Citizens are asked to comply with the Exec. Order 138 and the associated limitations issued by Gov. Cooper. Maintain social distancing (of 6-feet or greater separation) and limit gatherings to groups of 10 or less.  Wearing a protective face covering, when in public, is also recommended.  For further clarification, please reference https://www.nc.gov/covid-19/staying-ahead-curve

###

For press inquiries, contact:
Matt Zapp, Town Manager
252-354-3424
mzapp@emeraldisle-nc.org

Thursday, May 7, 2020 4:50:00 PM Categories: News

Press Release

April 27, 2020

Town of Emerald Isle: COVID-19 Updates

The Town of Emerald Isle remains under a State of Emergency in response to the COVID-19 pandemic. In an effort to limit the spread of the coronavirus while maintaining essential services, the Town has implemented several operational changes to ensure social and physical distance and limit exposure. Provided below is an update on Town operations, services and events.

Short Term Rental Restrictions
The Town of Emerald Isle will extend a mandatory restriction on short term rentals through May 8, 2020 at 11:59 PM. The restriction prohibits the renting of a hotel room, motel room, rental housing unit, condominium, RV campsite, primitive campsite, or similar accommodation.

Property owners/managers may accept occupants effective May, 9, 2020. Contracts currently on file for the period April 30 – May 8, 2020, may be honored at the sole discretion of the property owner/manager.

Public Beach Parking Areas
The Town of Emerald Isle stresses that tourist travel to the area remains highly discouraged.  All public parking areas, restrooms, and playgrounds in Emerald Isle remain closed at this time.

Based upon the current NC Stay at Home Order (through May 8, 2020), the following approach will be taken in Emerald Isle regarding public parking facilities:

  • May 9, 2020- Third Street parking lot will open to the public.
  • May 9, 2020- Station Street parking lot will open to the public.
  • The Western Ocean Regional Access (WORA) and Eastern Ocean Regional Access (EORA) remain closed due to construction. These parking areas will be made available to the public, (1) once construction is complete and (2) it is deemed safe to operate public restroom facilities.

Water Access
Emerald Isle residents and property owners can access the waters of the Atlantic Ocean and Bogue Sound. Permitted activities include swimming, surfing, kiting, kayaking, fishing, and boating.  Residents can walk, jog, and sit on the beach strand.  All beachgoers must adhere to the current social distancing guidelines.

Municipal Facility Closings
The Emerald Isle Administration Building (7509 Emerald Drive) and the Police Department (7500 Emerald Drive) have limited public access. The Emerald Isle Community Center and all Parks & Recreation maintained facilities, remain closed to the public until further notice. Although these facilities are closed, the work of the Town continues uninterrupted through the COVID-19 response.

Emerald Isle residents and guests can access the Town’s full array of online resources atwww.emeraldisle-nc.org. If needed, individuals may drop off necessary paperwork and building permit applications at a drop box located in Town Admin building foyer. While Town Hall is closed, Town staff will check the drop box throughout the day. The Town will mail acknowledgments and receipts upon request.

Anyone with questions or concerns is encouraged to call 252-354-3424. Staff will reply promptly during normal business hours.

Contact Information
Planning, Inspections and Permits
Josh Edmondson, Town Planner
jedmondson@emeraldisle-nc.org
252-354-3424

Accounts Payable/ Receivable/ Taxes
Laura Rotchford, Finance Director
lrotchford@emeraldisle-nc.org
252-354-3424

Non-Emergency Police Department Services
Tony Reese, Chief of Police
treese@emeraldisle-nc.org
252-354-2021

Parks and Recreation Services
Alesia Sanderson, Parks and Recreations Director
asanderson@emeraldisle-nc.org
252-354-6350

Public Works: Solid waste/ Yard Debris/ Roads
Artie Dunn, Public Works Director
adunn@emeraldisle-nc.org
252-354-4450

Stay at Home
It is imperative that all citizens comply with the “Stay at Home” order issued by Gov. Cooper, which is in effect through May 8, 2020.  For everyone’s safety, follow the recommendations of the Center for Disease Control and Prevention (CDC) and the NC Department of Health and Human Services (NCDHHS).  Limit travel to essential needs.  Maintain social distancing (of 6-feet or greater separation) and limit gatherings to groups of 10 or less. Wearing a protective face covering, when in public, is also recommended.

###

For press inquiries, contact:
Matt Zapp, Town Manager
252-354-3424
mzapp@emeraldisle-nc.org

COVID-19 – Frequently Asked Questions

BEACH AND WATER ACCESS

 

Q.  Are the beaches in Emerald Isle open for visitors?

A.  No.  All our public beach accesses with parking lots and bath houses remain closed.  Travel to Emerald Isle from outside of Carteret County for leisure or recreation is prohibited.

Q.  If you live or own property in Emerald Isle, can you walk on the beach and go in the ocean?

A: Yes.  The beach strand and ocean water can be used by Emerald Isle residents and second homeowners.   But, all of our public beach access with parking lots remain closed.  Activities that are allowed include, walking, jogging, swimming, surfing, sitting on the beach, and surf fishing.

SECOND HOMEOWNERS

 

Q. Are second homeowners allowed to come to their homes in Emerald Isle?

A.  Yes.  But, if you are travelling to your Emerald Isle home from outside of Carteret County, we request that you voluntarily self-quarantine for 14 days or the duration of your stay in Emerald Isle if you will be here for less than 14 days.

Q.  What does it mean to self-quarantine in Emerald Isle?

A.  We request that you stay in your home or on your property and do not receive visitors.  It is recommended that you bring the supplies you need with you to Emerald Isle.  You may leave your property for medical services and essential food and supplies.  If you do leave your property for one of these reasons, please maintain social distance from anyone you with whom you come in contact.

Q.  Are Re-Entry Passes required to gain access to Emerald Isle?

A.  No, not at this time.

LOCAL BUSINESSES

 

Q.  Are there any restaurants open in Emerald Isle?

A.  Several restaurants are open for take-out orders.  All bars remain closed due to State orders.  No restaurants can serve any food on their property due to State orders.

Q. What businesses are open in Emerald Isle?

A.  Only certain businesses may open under existing State orders.  These include grocery stores, hardware stores, and certain retail establishments that can meet the States social distancing standards.

Q.  Are there any hotels or motels open in Emerald Isle?

A.  Leisure stays at hotels, motels, rental homes, condominiums, and other rental properties are prohibited.

VACATION RENTALS

 

Q.  Are vacation rentals allowed in Emerald Isle?

A.  No.  Vacation rentals are currently prohibited through the end of April.  Please note, this prohibition may be extended until a later date.

Q.  I have a vacation rental reservation for June, will I be able to travel to Emerald Isle at that time?

A.  It is too early to tell.  Decisions about extending the ban on vacation rentals will be made in late April.  These decisions will be driven by the current state of the Coronavirus outbreak.

Friday, April 17, 2020 4:47:00 PM Categories: News

Recreational Water Access in Emerald Isle

Proclamation Enumerating Certain Prohibitions & Restrictions Imposed During a State of Emergency

April 09, 2020

DECLARATION OF THE MAYOR OF EMERALD ISLE
ENUMERATING CERTAIN PROHIBITIONS & RESTRICTIONS
IMPOSED DURING A STATE OF EMERGENCY

In accordance with the provisions of Chapter 7, Emergency Management, of the Emerald Isle Town Code, Section 7-1 – State of Emergency, and Section 7-2 –Prohibitions, Restrictions Authorized, a State of Emergency has been declared to exist in the Town of Emerald Isle.

WHEREAS, by Proclamation the Mayor declared a State of Emergency for the Town of Emerald Isle on March 19, 2020 as a result of the threat to the health, safety and welfare of the community from the coronavirus (COVID 19) pandemic; and

WHEREAS, subsequently, public health authorities at the local, state and national levels have urged citizens to stay home as a means of slowing or thwarting the spread of the virus; and

WHEREAS, subsequently, the Governor of North Carolina has issued a mandatory shelter in place order; and

WHEREAS, transient visitors from areas in the state or nation with high infection rates, shall remain sheltered in their primary state or area of residence, so to limit the spread of the virus; and

WHEREAS, travel from outside Carteret County for outdoor or leisure activities within Emerald Isle is not considered essential travel and his hereby prohibited.

NOW, THEREFORE, BE IT PROCLAIMED AND DECLARED by Eddie BarberMayor of the Town of Emerald Isle that:

  1. Self-Quarantine Requirements.  Effective commencing at 11:59 PM on Thursday, April 9, 2020, all residents and non-residents of Emerald Isle arriving for overnight stays are ordered, while present in Emerald Isle, to self-quarantine for a period of 14 days if such arrival was preceded by an overnight stay outside of Carteret County.
  2. The only exceptions to this provision are those who are performing Essential Services or Essential Government Services as those capitalized terms are defined in that certain Revised Proclamation of the Chairman of the Carteret County Board of Commissioners dated March 27, 2020.

This the 9th day of April 2020 at 2:00 PM.

Eddie Barber, Mayor

Beach Towns Restrict Recreational Water Access

PRESS RELEASE

April 2, 2020

Beach towns restrict recreational water access

Carteret County, NC: To further protect local residents from the community spread of coronavirus (COVID 19), the Towns of Atlantic Beach, Emerald Isle, Indian Beach and Pine Knoll Shores will limit recreational water access beginning April 2, 2020.

In a joint effort, each of the four Bogue Banks municipalities will fly Double-Red flags, April 2 through April 29, 2020. Recreational water access will be prohibited during this period.

Restricting recreational water access will reduce the demand on first responders. Additionally, it informs the public that tourist travel to the Crystal Coast is not permitted during Gov. Cooper’s Stay at Home Order.

It is important to note, seasonably warm weather resulted in a water rescue along Bogue Banks on Sunday, March 29, 2020.

Limited medical and personal protection supplies for Police, Fire and EMS personnel are a concern. Restricting water access allows first responders to focus on COVID-19 pandemic measures.

According to recent recommendations made by the Center for Disease Control & Prevention (CDC) and the NC Department of Health and Human Services (NCDHHS), socially responsible exercise is key to staying healthy during the COVID-19 pandemic.

For clarification, due to the serious nature of the COVID-19 pandemic, swimming, surfing, kiting, and non-motorized recreational water access will be prohibited. Residents are permitted to walk, jog and exercise along the beach strand.

For further information related to this notice, please contact the appropriate Public Information Officer at the Towns of Atlantic Beach, Emerald Isle, Indian Beach and Pine Knoll Shores.

###

Town of Atlantic Beach

David R. Walker, Town Manager

252-726-2121 ext 2237

Cell 910-330-2587

townmanager@atlanticbeach-nc.com

www.atlanticbeach-nc.com

Town of Emerald Isle

Matt Zapp, Town Manager

Phone 252-354-3424

mzapp@emeraldisle-nc.org

www.EmeraldIsle-NC.org

Town of Indian Beach

Tim White, Town Manager

Phone 252-247-3344

twhite@indianbeach.org

www.indianbeach.org

Town of Pine Knoll Shores

Ken Jones, Town Mayor

Phone 252-723-0013

mayorjones@townofpks.com

http://www.townofpks.com/

Thursday, April 2, 2020 1:21:00 PM Categories: News

Carteret County Amended Proclamation

Emerald Isle expands COVID-19 restrictions

Press Release 

March 27, 2020

Emerald Isle expands COVID-19 restrictions

EMERALD ISLE, N.C.-  In collaboration with appropriate federal, state, county, and local officials, the Town of Emerald Isle continues to take action to reduce the spread of COVID-19.  Today, Mayor Eddie Barber will expand a local State of Emergency to include mandatory restrictions for the protection of the Town of Emerald Isle.  View Emerald Isle Expanded State of Emergency

Effective March 27, 2020 at 11:59 PM, Emerald Isle will place a mandatory restriction on short term rentals.  The restriction prohibits the renting a hotel room, motel room, rental housing unit, condominium, RV campsite, primitive campsite, or similar accommodation through April 29, 2020.

Emerald Isle officials call on all citizens and businesses to voluntarily follow the Stay at Home Order issued by Gov. Roy Cooper.

“For everyone’s protections, Gov. Roy Cooper issued Executive Order 121. The order requires citizens across North Carolina to stay at home through April 29, 2020,” said Mayor Eddie Barber.  “Visitors should be aware that travel to Emerald Isle is not permitted during this time. For a community anchored in hospitality, this is a very difficult message to send and share.”

Public beach parking areas, playgrounds, and restroom facilities in Emerald Isle remain closed.

Residents, guests, and contractors are asked to use online or telephone service options to secure permits, make tax payments, or submit service requests. Normal hours of operation will continue at the Administration Building (7509 Emerald Drive) and Police Department (7500 Emerald Drive).  Non-essential walk-in traffic is restricted at these buildings until further notice.

The Town of Emerald will continuously monitor the COVID-19 situation and provide updates to the public and media via our website (www.emeraldisle-nc.org) and social media sites.  We sincerely appreciate your cooperation and understanding during these challenging times.

###

For press inquiries, contact:
Matt Zapp, Town Manager
252-354-3424
mzapp@emeraldisle-nc.org

Friday, March 27, 2020 7:03:00 PM Categories: News

Carteret County Moratorium for new March-April reservations

Message To Our Emerald Isle Community

Dear Emerald Isle-

As spring arrives and the weather warms, the number of visitors to Emerald Isle will increase. In normal times, this would be a welcomed sight. These are not normal times.

In unison with Carteret County and neighboring towns, Mayor Eddie Barber declared a State of Emergency for Emerald Isle on March 19, 2020.

Carteret County and the municipality of Emerald Isle released public statements to discourage tourist travel to the Crystal Coast.  For a community anchored in hospitality, this is a very difficult message to send and share.

Emerald Isle has closed our public beach access parking lots, all public restrooms, and suspended beach driving access until further notice.

A special thank you to those that live, work, and/or own property on Emerald Isle. We are certainly glad you are here.

The highest priority for the Town of Emerald Isle is the health and safety of our community.  So, we ask that you adhere to the Center for Disease Control & Prevention (CDC) and the NC Department of Health and Human Services (NCDHHS) recent recommendations.

All North Carolinians can prepare for COVID-19 by getting the latest information directly from reliable sources. The COVID-19 outbreak has been accompanied by a flood of misinformation from unreliable sources. Be thoughtful about what you read or hear about the virus and make sure you are separating rumor from fact before you act. Turn to these sources for reliable information: https://www.ncdhhs.gov/

As a community, we understand being prepared for a hurricane.  COVID-19 is our potential silent hurricane of the season.  Social (physical) Distancing is paramount. Together, we can weather a silent Cat 1 storm better than a Cat 5.

Sincerely,

The Town of Emerald Isle

Beach Driving Suspended in Emerald Isle

EMERALD ISLE- Beach Driving Suspended

March 20, 2020

The highest priority for the Town of Emerald Isle is the health and safety of our community. This includes fulltime residents, part-time residents, businesses and tourists.

The Town of Emerald Isle is diligently working with all federal, state, county, and local officials to reduce the possible community spread of COVID-19.

At this time, Carteret County and Emerald Isle officials are discouraging tourist travel to the coast.

Effective March 20, 2020, the Town of Emerald Isle will suspend beach driving:

  • Emerald Isle will suspend the sale of beach driving permits effective immediately
  • At 9:00 PM on March 20, 2020, beach access gates will close

Beach driving privileges will be suspended until further notice

Town officials will review the duration of all closures/ restrictions and adjust the schedule as soon as possible.  

The Town of Emerald Isle apologize to our current permit holders for this unforeseen suspension.  We sincerely appreciate your understanding and cooperation.

Respectfully,

Matt Zapp

PRESS RELEASE – Carteret County COVID-19 State of Emergency Declaration

Beaufort, NC – Carteret County Board of Commissioners issued the attached State of Emergency today, March 19, 2020. In addition to this declaration Carteret County Manager Tommy Burns states, “Based on the recommendations, the County discourages travel to the coast at this time to reduce the possible community spread of COVID-19. Our County Government, municipalities and community businesses are working diligently to maintain resources for the health and everyday provisions of permanent residents.”

The County asks residents to continue to follow the recommendations of the Center for Disease Control and Prevention (CDC) and the NC Department of Health and Human Services (NCDHHS):

  • Reduce the risk of person-to person transmission by practicing social distancing measures which decrease the frequency of contact and increase physical distance between persons.
  • Wash your hands frequently with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer when soap and water is not available.
  • Individuals who are sick should always cover their coughs and sneezes using a tissue or the crook of their elbow.
  • Individuals who are sick should stay home.
  • Avoid touching your eyes, nose or mouth.

For more information on COVID-19, including symptoms and treatment, the County urges citizens to please use the following credible sources:

  • COVID-19 Information Call In Line at the NC Department of Health and Human Services (NCDHHS): 866-462-3821 or the Coronavirus Response in North Carolina (NCDHHS): http://ncdhhs.gov/coronavirus
  • Centers for Disease Control and Prevention (CDC): http://coronavirus.gov

PROCLAMATION OF A STATE OF EMERGENCY BY THE CHAIRMAN OF THE CARTERET COUNTY BOARD OF COMMISSIONERS

WHEREAS, it has been determined that the COVID-19 pandemic poses an imminent threat and existing conditions have caused or will cause widespread or severe illness, or loss of life to our citizens, and therefore, declare a State of Emergency in Carteret County, North Carolina on this the 19th day of March, 2020.

NOW, THEREFORE, pursuant to the authority vested in me as the Chairman of the Board of Commissioners of Carteret County, under Article 1A of Chapter 166A of the North Carolina General Statutes and Chapter 5 of the Carteret County Code of Ordinances:

Section 1. A State of Emergency is hereby declared within the jurisdiction of Carteret County.

Section 2. I hereby order all County employees, County Law Enforcement Officers, County Fire and EMS Departments and Emergency Management Personnel subject to our control to cooperate in the enforcement and implementation of the provisions of this Proclamation, all applicable local ordinances, State and Federal laws, and the Carteret County Emergency Operations Plan.

Section 3. I hereby order this Proclamation: (a) to be distributed to the news media and other organizations calculated to bring its contents to the attention of the general public; (b) to be filed with the Clerk to the Board of Commissioners and (c) to be distributed to others as necessary to ensure proper implementation of this Proclamation.

Section 4. This Proclamation shall become effective immediately and shall remain in effect until modified or rescinded.

Section 5. In an effort to curb the spread of the disease as well as not overwhelm our local medical providers and facilities, we are discouraging entry into our County by those who are not residents or property owners of the County. While we realize that this decision comes with tremendous impacts and restrictions, we feel that discouraging travel to our County at this time is in the best interest of public safety.

“Carteret County is prepared and ready to respond should COVID-19 be confirmed in our County. We will continue to work with the County’s administrative staff and public health officials to educate residents and to keep our citizens informed on precautions to avoid contact and potential spread of the virus,” concluded Chairman Smith.

Additional information and recommendations can be found on the County website: www.carteretcountync.gov.

DECLARED this the 19th day of March 2020

PRESS RELEASE – Town of Emerald Isle: COVID-19 State of Emergency

Town of Emerald Isle: COVID-19 State of Emergency – (View State of Emergency Proclamation)

EMERALD ISLE, N.C.-   Effective today, March 19, 2020, Mayor Eddie Barber has issued the attached State of Emergency for the Town of Emerald Isle.

Town Manager Matt Zapp states, “The Town of Emerald Isle is partnering with the appropriate federal, state, county, and local officials to reduce the possible community spread of COVID-19. In alignment with Carteret County, the Town of Emerald Isle discourages travel to the coast at this time.”

Emerald Isle officials call on all citizens and businesses to voluntarily follow the recommendations of the Center for Disease Control and Prevention (CDC) and the NC Department of Health and Human Services (NCDHHS):

  • Reduce the risk of person-to person transmission by practicing social distancing measures which decrease the frequency of contact and increase physical distance between persons.
  • Wash your hands frequently with soap and water for at least 20 seconds.
  •  Use an alcohol-based hand sanitizer when soap and water is not available.
  • Individuals who are sick should always cover their coughs and sneezes using a tissue or the crook of their elbow.
  • Individuals who are sick should stay home.
  • Avoid touching your eyes, nose or mouth.

For more information on COVID-19, including symptoms and treatment, the Town urges citizens to reference and use the following credible sources:

  • COVID-19 Information Call In Line at the NC Department of Health and Human Services (NCDHHS): 866-462-3821 or the Coronavirus Response in North Carolina (NCDHHS): http://ncdhhs.gov/coronavirus
  • Centers for Disease Control and Prevention (CDC): http://coronavirus.gov

The Town of Emerald continues to maintain a continuity of operations.    Town officials will continuously monitor the COVID-19 situation and provide updates to the public and media via our website (www.emeraldisle-nc.org) and social media sites.  We sincerely appreciate your cooperation and understanding during these challenging times.

 

PROCLAMATION OF A STATE OF EMERGENCY

WHEREAS, it has been determined that the COVID-19 pandemic poses an_imminent threat and existing conditions have caused or could likely cause widespread or severe illness, or loss of life to our citizens, and therefore, declare a State of Emergency in Emerald Isle, North Carolina on this the 19th day of March, 2020.

NOW, THEREFORE, pursuant to the authority vested in me as the Mayor of Emerald Isle under Article 1A of Chapter 166A of the North Carolina General Statutes and Chapter 7 of the Emerald Isle Code of Ordinances:

Section 1. A State of Emergency is hereby declared within the jurisdiction of Emerald Isle.

Section 2. I hereby order all Town employees, Town Law Enforcement Officers, Town Fire and EMS Departments and Emergency Management Personnel subject to our control to cooperate in the enforcement and implementation of the provisions of this Proclamation, all applicable local ordinances, State and Federal laws, and the Town of Emerald Isle Emergency Operations Plan.

Section 3. I hereby order this proclamation: (a) to be distributed to the news media and other organizations calculated to bring its contents to the attention of the general public; (b) to be filed with Clerk to the Board of Commissioners and (c) to be distributed to others as necessary to ensure proper implementation of this proclamation.

Section 4. This proclamation shall become effective immediately and shall remain in effect until modified or rescinded.

Section 5. In an effort to curb the spread of the disease as well not overwhelm our local medical providers and facilities, we are discouraging entry into our Town by those who are not residents or property owners of the Town. While we realize that this decision comes with tremendous impacts and restrictions, we feel that discouraging travel to our Town at this time is in the best interest of public safety.

Emerald Isle is prepared and ready to respond should COVID-19 be confirmed in our Town. We will continue to work with the Town’s administrative staff and public health officials to educate residents and to keep our citizens informed on precautions to avoid contact and potential spread of the virus.

Additional information and recommendations can be found on the Town website: www.emeraldisle-nc.org

Dear Friends of Emerald Isle Realty,

The challenges and concerns continue as we face the COVID-19 virus together. We wish to make you aware of the policies we have implemented at our office.

The highest priority for all of us at Emerald Isle Realty is the health and safety of our rental guests, long term tenants, sales clients, homeowners, our staff and everyone in our community.  Following the guidance of the U.S. Centers for Disease Control (CDC), Gov. Roy Cooper, the North Carolina Department of Health and Human Services and local health officials, Emerald Isle Realty has implemented social distancing policies.  Beginning on Monday, most of our staff started working remotely, and we limited the number of employees within the office to allow for 6 feet or more of distance in their work space.

As a precaution to help combat the spread of COVID-19 (novel coronavirus), Emerald Isle Realty will temporarily, restrict non-essential walk-in traffic at our office until further notice.

For our arriving guests, your key package will be located in our lockbox to the left of our main entry door. Please make sure you grab a welcome bag as well.

Earlier today, Governor Roy Cooper announced a new executive order in response to COVID-19 that closes restaurants and bars for dine-in customers but allows them to continue takeout and delivery orders.

Due to limited supplies at stores, please plan to bring toiletry items, paper products, and food.

During your stay, if you need to contact us during normal business hours please contact the appropriate department via telephone or email:

RESERVATIONS
getaways@eirealty.com
252-354-3315

LONG TERM
longterm@eirealty.com
252-354-6149

HOUSEKEEPING
housekeeping@eirealty.com
252-354-5077

MAINTENANCE
maintenance@eirealty.com
252-354-2690

For after-hour emergencies, please call 252-354-2690 and follow the prompts.

This is a stressful time as we all learn the new normal for social distancing, frequent hand washing and making these important health decisions for ourselves and our loved ones. Our Emerald Isle Realty team has always thought of each of you as part of our extended family. If now is not the best time for you to travel, please email or give us a call and express your concerns. I promise a compassionate and caring response from our folks. Today I was blessed to see pods of dolphin leaping and surfing the waves as my grandchildren looked on. Our beautiful island awaits and if travel now is unwise, May and early June are simply beautiful and we will be happy to discuss delaying your current reservation to a later date in the beach home you have chosen.

As North Carolinians and Americans we know we will face this together as we always have, with faith and confidence that happier, healthier days are ahead for all of us.

Best regards,

Julia Batten Wax
Owner, Emerald Isle Realty

Email: Getaways@EIRealty.com

Please telephone us at (855) 822-8894. We ask for your patience as we are experiencing a very high call volume.

Dear Friends of Emerald Isle Realty,

The coronavirus, COVID-19, is a new challenge for all of us but we wish for you to know that our first priority is to respond to your questions and concerns with the greatest of care and compassion. It is our desire to give you the flexibility you need to make the right travel plans for you and your family.  We would like to encourage you to call or email us if you are considering cancelling or changing your reservation, particularly those guests whose travel plans are from March 13 through April 30, 2020. Emerald Isle Realty is also waiving all additional fees usually associated with changing or cancelling your reservation.

Our housekeeping protocols have always exceeded the national norm and we have implemented even more stringent cleaning procedures to ensure the sanitation of each rental property between guests. Our staff has been instructed to stay home if they are having any fever or respiratory symptoms and we are assisting them with liberal work from home possibilities as well as liberal employee sick day paid leave.  We are grateful that as of today there are no known cases in Carteret County of the coronavirus and very few known cases in North Carolina.  Our office is being disinfected hourly. We are mindful of all guidelines recognized by the World Health Organization (WHO), the U.S. Centers for Disease Control and Prevention (CDC) and state and local health officials.

We are using these to the best of our abilities for the health and wellbeing of our guests, our homeowners, and our office staff. We will continue to make any adjustments to our service that are needed in light of these evolving situations related to the pandemic. More information on health precautions can be found on the NCDHHS website.

This is a stressful time as we all learn the new normal for social distancing, frequent hand washing and making these important health decisions for ourselves and our loved ones. At the same time, I would like to encourage you to also take a moment as I did this morning, to appreciate the beauty all around us as spring sunshine and blooms return to our land. Our quiet little island sure looked beautiful at sunrise this morning.

Sincerely,

Julia Batten Wax
Owner, Emerald Isle Realty
Email: Getaways@EIRealty.com

Please telephone us at (855) 822-8894 and we ask for your patience as we are experiencing a very high call volume.

Additional Resources